You are about to place an order on www.immoprice.be (the 'Website'). These General Terms and Conditions of Sale (the 'Conditions') describe the services available on the Website as well as the rights and obligations of its users. By placing an order on the Website, you declare that you have read and accepted these Conditions. If you do not agree to be bound by these Conditions and to follow them, you may not place your order.
The service is provided by IP Belgium sprl (hereafter 'IP Belgium') whose headquarters are located at Avenue Zénobe Gramme 30, 1300 Wavre, registered at the Banque carrefour des entreprises (Belgian Companies database) under the number BE 0840.000.697, Brussels RPM (Belgian Trade Register).
IP Belgium has produced an algorithm containing a database including detailed and structured information on the housing market on the basis of which it provides the following services (hereafter the 'Services'): Via the Website, IP Belgium offers an automated service which provides a first valuation of a property based on the data supplied in response to the questions asked on the Website (Hereafter the 'IP Service'). IP Belgium also provides an additional service which entails the property being visited by an IP Belgium professional who will take the measurements based on 'as built' plans, or, if this is not possible, will measure the floor space on the spot and will answer questions you asked on the Website in order to perform the evaluation (hereafter the 'IP Expert Service'). After completing your order by paying the price under the conditions defined hereafter, you will receive a link to your report (hereafter the 'Report') which will be sent to you electronically via your e-mail address, and if you have registered on the website, you can consult it online via your personal account. Any changes to the data after the Report is sent can only be made once, within 10 calendar days after the payment is made. After this time, you may not change the data given again, except when ordering a new Report.
The services are billed by IP Belgium at the applicable rate when your order is logged. Prices are indicated in euros, inclusive of all taxes. The price which you are billed is indicated on the order summary which will be presented to you for confirmation. This is the final price. This Report and, if the IP Expert Service is used, a visit from a member of IP Belgium, will only be provided after receipt of your payment. IP Belgium is not liable for any Service which has not been paid for in advance. IP Belgium accepts the following payment methods: bank cards (debit or credit) via the secure application provided by the company Ogone, PayPal accounts via their dedicated platform and via bank transfer. No refund will be made and no confirmed order may be cancelled. However, if you have not received a copy of the Report you ordered, or if the file is illegible or corrupt, you may ask for a new copy to be sent to you, by sending an e-mail to info@immoprice.be
If you have ordered the IP Expert Service, you ensure that IP Belgium's expert will have access to the property at the agreed date so that they can perform the required visit. If the IP Belgium expert cannot access the property on the agreed date (and time), IP Belgium's obligations are purely and simply cancelled, and no refund shall be due. The fees for the 'IP Expert Services' are calculated instantly (and automatically) based on information provided by the customer in the online form. IP Belgium reserves the right to bill the additional fees following the visit if it should transpire that the information given did not match the actual situation.
It is primordial that you understand and accept that the information contained in the Report is merely a first valuation, provided for information only. Under no circumstances can the Report be considered as an alternative to consulting a professional who will be able to factor in other parameters which are not taken into account by the Website and which may influence the value of a property. For this reason, IP Belgium strongly recommends that you do not base your decision to sell or purchase a property solely on the basis of the Report. Consequently you agree that to the fullest extent permitted by law, IP Belgium declines all responsibility towards you for the information contained in the Report and the use which you make of it. In particular, IP Belgium may not be held responsible for direct or indirect losses or damages such as a loss of profits, turnover, income, data, clientele or any other damages resulting from the content of the Report or the Use which you make of it. In cases where the law does not authorise disclaimers, you agree that, for any reason whatsoever, IP Belgium's responsibility towards you may not, under any circumstances, exceed the amount that you paid to IP Belgium for the Services.
The Reports contain information originating from IP Belgium's database and are protected by copyright and database rights. IP Belgium grants you a limited and non-exclusive licence allowing you to print out and keep the Report for your personal, non-commercial use. You hereby agree not to make any other use of the Reports or part of the Reports (via reproduction (other than by printing out a single copy), by communication to the public or by reuse of the data contained in it), which is strictly forbidden without prior written agreement from IP Belgium. Any use of the Report or the data contained within it which breaches this licence will be considered as an act of counterfeiting and will automatically end the licence which IP Belgium granted you via this provision.
When you place your order, IP Belgium asks you to provide certain personal data as well as your permission to use this information to manage its contractual relationships and to inform you about other current or future IP Belgium products or services, and to send you invitations to fill out surveys about IP Belgium's services. IP Belgium does not sell and does not lease your personal data to third parties. Your personal data are only passed on to third parties in the context of the application of a legal or regulatory provision or for normal business operation purposes. In accordance with the law of 8 December 1992 on the protection of privacy with respect to the processing of personal data, you have the right to oppose the processing of your personal data for direct marketing purposes, free of charge. You may access, correct or change your personal data in our records. As a general rule, you can change this data at any time, free of charge, and as often as required. If you need help or if you have questions about changing your personal data, you can contact IP Belgium's customer service at info@immoprice.be
You may access this Website from anywhere in the world. Regardless of the means via which you access the Website and the location where you access it, you agree that these Conditions are governed and interpreted exclusively with the application of Belgian law, but not its rules of private international law. Any litigation will be submitted to the exclusive competence of the Courts of Brussels (Belgium) and you expressly accept the competence of these Courts.
If one of the clauses of these Conditions is considered unenforceable or void by a competent jurisdiction, the scope of this clause shall be limited or the clause shall be removed in such a way that the other clauses of these Conditions remain valid and applicable between the parties. The following are expressly considered as cases of force majeure which shall attract the consequences provided for in the applicable law, other than those usually adopted by the legal provisions and case law, the interruption of telecommunications, the interruption of the Internet connection, a breakdown in the hardware hosting the Website, fire, water damage, the interruption of means of transport or supply, a total or partial strike. IP Belgium reserves the right to change these Conditions at any time. Any change will come into force for any order placed after the date of change.
Date : 30/06/2013
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